At Quality Scooter Store, we understand that when you order your new scooter, parts, or accessories, you want them delivered quickly and safely. That’s why we’ve partnered with top global shipping carriers to bring your gear to your doorstep with care and efficiency.

Our Shipping Promise

Whether you’re a busy urban commuter needing your electric scooter ASAP, a parent preparing for your child’s birthday, or a performance rider waiting for premium components, we’ve got your delivery needs covered. Our streamlined process ensures:

  • 1-2 day order processing (excluding weekends)
  • Worldwide delivery to most countries (excluding some Asian and remote areas)
  • Multiple shipping options to suit your needs and budget
  • Secure packaging to protect your valuable gear
  • Tracking information for every shipment

Shipping Options

Standard Shipping – Fast & Trackable

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 flat rate

Our recommended option for riders who want balance between speed and affordability. Your order will be handled by premium carriers with full tracking capabilities from our warehouse to your door.

Free Shipping – Economical Choice

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: FREE for orders over $50

The perfect choice for budget-conscious riders who aren’t in a hurry. While slightly slower, EMS provides reliable service with basic tracking. Combine multiple items to reach the $50 threshold and enjoy free shipping!

What Happens After You Order?

  1. Order Processing: Our warehouse team carefully picks, checks, and packs your items within 1-2 business days.
  2. Shipment Notification: You’ll receive an email with tracking information as soon as your order leaves our facility.
  3. Transit Updates: Track your package’s journey directly with the carrier using the provided tracking number.
  4. Delivery: Your scooter gear arrives at your specified address – ready to ride!

International Delivery Made Easy

As a global scooter community, we’re proud to ship to riders worldwide (excluding some Asian and remote areas). Our systems handle all international paperwork, so you don’t have to worry about customs forms or complicated processes. Just order, and we’ll take care of the rest!

Note: Some countries may charge import duties upon delivery. These are the responsibility of the customer and vary by location.

Returns & Exchanges

Not completely satisfied? We offer a 15-day return policy from the date of delivery. Simply contact our support team at [email protected] to initiate the process. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Questions About Delivery?

Our scooter-enthusiast support team is always happy to help with any delivery questions. Email us at [email protected] or check our FAQ section for more details.

Ready to ride? Shop our premium selection of scooters, parts, and accessories today and experience the Quality Scooter Store difference in delivery!